You have the right to access an urgent review if your child is in hospital and you are worried that they are getting worse.
020 7188 6404
Call this number if you:
- are worried your child is getting worse
- have already talked to the ward nurses and doctors
- think there is confusion about what needs to be done for the child or young person in hospital
Please ask a nurse to call this number if you cannot do this yourself.
Please leave a message and include:
✓ the patient's name
✓ the hospital and ward they’re staying in
✓ what your concern is and what has already been done
✓ your name, contact details and relationship with the patient
We will:
- respond to your message within 1 hour
- visit your child to check on them
- talk to the team looking after your child and agree actions with them
- tell you how your child is and actions being taken, and check you have no other worries
All calls are handled by a team of paediatric nurse practitioners who are independent from your child’s clinical team.
This phone number is available 24 hours a day, 7 days a week for families and carers of children who are inpatients at our hospitals. This is in support of Martha’s Rule.