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If you are unhappy about something at the hospital you can:
Speak to a member of staff.
Contact PALS on 020 7349 7715 or email firstname.lastname@example.org.
They can help with any problems you have with the hospital or staff.
Contact NHS Complaints Advocacy on 0300 330 5454 or visit their website at www.nhscomplaintsadvocacy.org.
They are not part of the hospital. They can help you make a complaint.
What happens next?