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Royal Brompton & Harefield NHS Foundation Trust
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Paediatric psychology

Patient experience and involvement

Patient surveys

We participate in the NHS survey programme - the inpatient survey each year and the outpatient survey every two years. You can download the full reports of our results below.


Picker Institute Europe carries out both surveys on behalf of our Trust. They may contact you to complete a survey and we encourage you to do so because we value feedback from all our patients - it helps us to do our jobs better.



2014 inpatient survey


The inpatient survey asks patients about their experience of services such as:

  • admission to hospital
  • the hospital and ward
  • doctors
  • nurses
  • your care and treatment
  • operations and procedures
  • leaving hospital
  • overall experience.


How we compare


You can see how our results compare with other trusts nationally by the looking at the  CQC's website.


You can also find out more about our services through  NHS Choices.



Contact


If you have any questions about the surveys, please contact:


Lisa King
Patient experience programme manager

Telephone: 020 7352 8766

Email: L.King2@rbht.nhs.uk


Read more about the  Trust's policies and performance.



Royal Brompton

Sydney Street,
London SW3 6NP
Tel: +44 (0)20 7352 8121

Harefield

How are we doing? Give us feedback

2012 adult inpatient survey - CQC report

2012 adult inpatient survey - CQC report
Summary:
File Size: 267KB
File Type: application/pdf
Created: 21 June 2013
Last Modified: 22 May 2015