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Royal Brompton & Harefield NHS Foundation Trust
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Patient experience and involvement
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Patient support services

Patient experience and involvement

At Royal Brompton & Harefield NHS Foundation Trust, we are committed to understanding and improving the experiences of all those who use our services.


We receive feedback from patients and families through:


  • national surveys eg inpatient, outpatient and paediatric
  • friends and family test
  • patient and family open days
  • focus groups and divisional workshops
  • experience based co-design workshops working with patients, families and staff and
  • patient and family stories.


Ways to get involved


There are a number of ways for patients and the public to get involved in Trust activities: 


  • Become a member of our foundation trust. Visit our members section of the website for more information.

  • Participate via a patient panel. Patient panels are made up of small groups of patients and relatives who share their views and experiences of using our services to help us to improve services for patients and families.
  • You can share your individual experience through taking part in surveys, telling your story, meeting with PALS and joining public consultations.
  • You can become a patient or public representative and act as a voice for others on trust committees.
  • The Trust has an active arts programme designed to improve the wellbeing of patients, staff and the diverse communities we serve. Find out more about rb&hArts.

You can read more about how we approach involvement by reading our related patient and public involvement (PPI) guidance.



Give us feedback


We would love to hear from you about your experiences at Royal Brompton and Harefield hospitals. 


Please complete one of the short surveys below.


Royal Brompton Hospital


Harefield Hospital



Contact us


For further information, or if would like to share your experience with us, please contact:

Patient experience and involvement team
Chelsea Wing
Sydney Street
SW3 6NP
Tel: 020 7351 8208 or 020 7352 8121 ext 8766
Email:  l.king2@rbht.nhs.uk



Further information


Royal Brompton

Sydney Street,
London SW3 6NP
Tel: +44 (0)20 7352 8121

Harefield